If you have a conflict, let us know and we will be happy to reschedule the meeting with you. If for some reason you experience a technical issue, please let us know right away and we will try to help resolve it.
If however you miss a meeting completely we will consider that a no-show and will bill for that meeting. We understand that things happen, but it is your responsibility to let us know if you are unable to make a meeting. Our time is valuable, it's why you decided to work with us to begin with.
If we are launching a brand new store for you, then likely not. We can setup a development store for you and work in that during the build out. There is no charge for development stores.
If however you already have a store and are paying for that currently, we cannot pause the payments unless we move to a brand new site.If you have further questions about this, please chat with your project manager and they can review your specific situation.
There are a number of reasons. First, we do this so that we do not need to bother you with adding more features in the future. We have found this to be rather difficult and a delay in our ability to complete work if we do not have the right access. Second, when we are doing more advanced code edits to your store, we need to be able to create a private app so we can more easily work on your theme. Without full access, we cannot do this.
If you are not comfortable giving us full access, please uncheck what you do not want us to see. If we need further access in the future, we will let you know however you should be aware that this can lead to longer development times. Also note that you can revoke our access at any time.
If you do not find the answer to your question listed within our FAQ's, you can always contact us directly.