BentoSMB's mission is to help merchants realize success for their brands in every form of commerce. Through custom development, industry expert advice, and operational support, we help merchants globally build amazing online and brick and mortar stores that work for their needs.Our team is small but mighty and are experts in everything that we do.
During our 7 years as Shopify Experts, we’ve thoroughly come to know the ins and outs of Shopify. We’ve also perfected our own systems to design, develop, and release stable and expandable applications and solutions that grow with your business.
We’ve worked with over 500 Shopify merchants across the globe to develop solutions from the simple to the incredibly complex, solving daily issues and creating better experiences for all stakeholders.
Our system for discovery and design allows us to get to the roots and completely understand your problem, design a stable and expandable solution, and present it all to you before we proceed to development.
Our solutions often are built upon AWS Serverless systems, ensuring high availability and scalable solutions that exceed speed and uptime of even the biggest players in the market.
We use a mix of our own proprietary code base and custom code to build a solution that works without re-inventing the wheel. This saves time and money, ensuring you get your solution cheaper and faster.
All of our projects follow our proprietary project process, including design, architecture, and technical analysis to start. This provides a solid foundation for every project, and is something in which we consistently out-perform the competition.
Custom solutions don’t have to cost an arm and a leg. Our pricing is based on the time spent by us to complete your tasks and is billed in 15 minute blocks. Learn more about how we handle this on our pricing page.
We are driven by 5 core concepts and regularly refer back to these when adjusting our processes, communication and tooling.
We always go above and beyond for our customers. If we said we will do it, we do it, even if it isn't profitable. If there is an issue, we resolve it regardless of whose fault it is.
We take the time to review, explain and articulate what we do, what we will do and how we are going to do it. We follow up with clear instructions and details on the work we complete.
We take the time to understand the issue at hand, develop an accurate quote of time and cost, then stick to it. We never surprise with price increases and warn of delays as soon as possible.
We know what we know and what we don’t. We focus on the platforms and needs of our merchants and always provide expert advice and details. We constantly help promote, develop and educate each other.
We tell the truth, admit our faults and celebrate our differences. We know that shit happens, we accept it, learn from it and move on. We work hard and we play hard.
Proudly 100% Canadian, we all live and breath technology. If you ask any of us, you will hear the same thing. We love what we do. It’s hard work. We have good and bad days, but the work we do is rewarding for many different reasons.
Max Sadlowski
CEO & Solutions Architect
With over 15 years of business experience, from HR to project management, accounting to software development, Max is a thought leader in the digital entrepreneurship space. Dedicating his time to finding unique, high-value solutions for small business problems, he is leading BentoSMB to the next level. Max spends his free time proving mentorship to emerging startups and entrepreneurs. Outside of work, you will find Max working with his hands, usually building something, whether it’s a home renovation or a Lego set.
Mitchel Eppich
Senior Full Stack Developer
A seasoned tech-nerd looking to improve your workflow with a breadth of knowledge from a diverse background as a Software Developer. Mitchel offers a simplistic take to your complex ventures, bringing clarity in your darkest hours. He spends his time exploring the world that is artificial intelligence, honing his carpentry skills, or working towards his first Michelin star for his restaurant, Ma Cuisine. Mitchel may not know what the day has to offer but if he can help improve your business, then that is pretty awesome.
Brianna Braatz
Project & Operations Manager
Brianna is new to the industry and excitedly learning as much as possible. Having extensive experience in both retail and admin work, she values collaboration and loves making everyone’s lives at least a little bit easier - especially when it's a challenge! When not in the office, you can find Bri walking her endlessly energetic dog or renovating her house.
Our proven method of surfacing the issues at hand, discovering how to solve the problems in the most efficient way, and building solutions using existing and new tooling defines our success. Learn more about how we tackle projects and create solutions.
While a few of our solutions can be found in the Shopify App store, many are custom built and installed to select shops. Further, many are not smething we can talk too much about (trade secrets and all). You’ll find the ones we can talk about below, so check them out! If something doesn’t jump out relating to your requirements, let us know and we can talk through it.
Earlier this year Shopify launched the Shopify App Challenge. The brief, create an app that helps solve a challenge amplified by COVID-19, but that would also have staying power beyond the pandemic crisis. We knew, without a doubt, that we wanted to be a part of this challenge. So, our small tea...
COVID-19 has forced individuals and businesses around the world to pivot and adapt in an unprecedented way, in an extremely short period of time. Shopify has been a huge resource from day one of this pandemic for business owners and we've compiled some of their advice here for you.
Needless to say, the year 2020 has been a cluster. Businesses are feeling it. Families are feeling it. Individuals are feeling it. We're feeling it too. Our strategy hasn't been all that unique. We're taking it day by day, one project at a time, one small businesses at a time.
Get in touch with us today and let us know what problem you have. We love complexity and finding solutions to every kind of problem.